Your Licensed Neighborhood Plumber

Reviews

Proud of Our Growing List of Happy Customers

As Rochester’s premier plumbing company since 2007, we take pride in taking care of our customers. Apart from providing prompt, workmanship every time, we are dedicated to giving the best customer experience possible. Our on-time services, fully stocked trucks, upfront pricing, and highly skilled and respectful plumbers are just some of the reasons why we’ve become the top choice for many homeowners in the area.We take great pride in having received over 1000 reviews across numerous platforms! Same-day appointments are available - call (585) 332-4550.

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  • We will definitely use Pride in the future and will request Sam!
    We needed a new water heater. Pride plumbing said they'd be here the next morning between 8-10am. Sam V. made the courtesy call at 8:05 and was at our house by 8:20. He was very personable, knowledgeable and professional. It was, all in all a very positive experience. We will definitely use Pride in the future and will request Sam! Thanks so much!!!

    - Clarence M & Julie R.

    Rochester, NY
  • Highly recommended.

    Steve C responded on time to clear a plugged sanitary sewer drain in our house. He evaluated the problem, discussed his hypothesis and proposed solution with me, and carefully and expertly worked with the aging plumbing in the house to expose the problem. He had the right tools and equipment to do the job, making the clearing of the line fast and trouble-free. Steve was also congenial and professional. It is a pleasure to work with a company and an individual who know their business and are willing to take the time to communicate and to do the job right. Highly recommended.

    - Scott W.

    Rochester, NY
  • One other plumber we called just shook his head and said "Good Luck."
    One other plumber we called just shook his head and said "Good Luck." Pride Plumbing provided very professional service and was able to fix the problem in one day. They were very courteous and took great care in keeping the work area clean. I would hire them again in a minute. They did outstanding work.

    - John R.

    Rochester, NY
  • He was very professional, friendly with my young son who wanted to see things .
    I called on a Friday and they were able to get me an appointment as soon as Monday. When Eddie arrived I explained to him what my goals were and he gave me a couple of options and advice and then helped me find the most cost-effective option while still doing things “the right way.” He was very professional, friendly with my young son who wanted to see things and give him a hug at the end, and he worked efficiently and was very considerate of not making or leaving any mess behind. He answered all my questions and did not make me feel like a “dumb female” like some people in these industries sometimes do. I will use this company again and likely even see if I can request Eddie should the need arise!

    - Samantha T.

    Rochester, NY
  • HIGHLY RECOMMEND.
    HIGHLY RECOMMEND. First of all let me mention that as a young woman living alone, I always get nervous when calling anyone to help me with a service at my house, my husband is deployed and I watch way too much criminal minds. This company has provided the best service yet!! The gentleman they sent, Sam V, not only came in ready to solve my issue, but he was extremely personable and extremely friendly towards my dogs. (aka my children) He solved the issue quickly and gave me more than one option to resolve the problem.( my sump pump crapped the bed) Definitely my new go-to service for all my plumbing needs, kudos to this company and an even bigger thank you to Sam V!!

    - Morgan M.

    Rochester, NY
  • I will definitely use Pride for future jobs!
    Keith gave me options and I chose one that fits my budget. He was informed, personable and so helpful. I will definitely use Pride for future jobs! Thank you, Keith!

    - Ronda A.

    Rochester, NY
  • I would highly recommend him to my friends for their plumbing needs.
    Keith came to check on my leaking toilet. He explained the problem and gave me two options. Ultimately I had him install a new toilet after he gave me pricing. He was very nice, professional and explained everything I asked. I would highly recommend him to my friends for their plumbing needs.

    - Mary S.

    Rochester, NY
  • This is my third experience with Pride and I do not hesitate to recommend them.
    From a friendly and welcoming answer to my call to Pride Plumbing their excellent service continued. An initial visit to identify the problem in a professional and courteous manner from Sam, to successful completion of the job, I was confident that I had called the right company. This is my third experience with Pride and I do not hesitate to recommend them.

    - Jennie C.

    Rochester, NY
  • Pride Plumbing was terrific!
    Pride Plumbing was terrific! Steve was friendly, thorough, respectful... and our dog liked him, which was a plus. We had some issues with both bathroom sinks, and Steve quickly diagnosed the issue.... and everything's been working fantastic ever since. Highly recommended.

    - Luke M.

    Rochester, NY
  • Great, honest company. Actual passionate plumbing nerds!
    Great, honest company. Actual passionate plumbing nerds! Very experienced and upfront about methods and costs. Conscientious folks that had every tool and part needed on their truck. Cleaned up afterward and were super-considerate of home. I had two other quotes before Pride and they misdiagnosed our problems. The pros they sent, David & Eddie couldn’t have been better. Thanks again for handling a stressful situation with total professionalism.

    - Danny K.

    Rochester, NY
  • Pride Plumbing arrived quickly.
    Our sump failed causing 6 in deep flood in our basement. Pride Plumbing arrived quickly to drain the water and install a new sump pump and back-up so we won't go through that again. Ken came back the next day when it was determined that the water heater was also damaged and needed to be replaced.

    - Julie M.

    Rochester, NY
  • 100% In All Areas-Awesome
    This is the second time that I have had to rely on Pride Plumbing within the last year. He showed me the problem, actually, he kept me informed every step of the way. There were no surprises. Great advice, excellent service, so nice AND he cleaned up after himself. I highly recommend Pride Plumbing without one bit of hesitation!!!! Thanks so much for taking such good care of my plumbing needs again!

    - Tina L.

    Rochester, NY
  • The transparent pricing on an app they have prior to beginning work is a definite plus and removes any ambiguity about cost.
    Called Pride (first job with them) to have an old kitchen sink drain removed and refitted for connection to new disposal. As others have noted, yes, the price was kind of on the steep side at ~$270 for maybe 20 minutes of work, but you're paying for their professionalism, competence, and excellent job quality; all of which in my estimation was beyond reproach. Service was clean, courteous and quick. Steve (I think?) listened to my precise requests for what I wanted to be done than explained in detail exactly how he would do the job and what each individual part would cost before he started work. The transparent pricing on an app they have prior to beginning work is a definite plus and removes any ambiguity about the cost. I wanted the job done properly and right the first time, and so am pleased with the results which were exactly that. Recommended.

    - Vince G.

    Rochester, NY
  • A++
    Keith came out on the same day I called to install a dual sump pump system. He was knowledgeable and professional. Rare to find tradesmen so professional and courteous. A++

    - Jared R.

    Rochester, NY
  • No runs to get supplies, he had everything he needed in his truck!
    First time working with Pride Plumbing and definitely will use them again! Steve Clark, the technician, called ahead to let me know he was on his way. When he arrived he assessed the problem and gave me a quote to fix the issue. Upon my approval, he proceeded to repair it. No runs to get supplies, he had everything he needed in his truck! Great customer service!

    - Susan P.

    Rochester, NY
  • A+++ customer service from the first phone call to the completion of the job!
    From the on-time arrival, professional appearance, friendly demeanor, and top-notch service, I highly recommend Pride Plumbing! A+++ customer service from the first phone call to the completion of the job!

    - AM S.

    Rochester, NY
  • I feel that this was money well spent.
    I am very pleased with the warm and friendly service I received when Sam V. arrived at my home. He explained everything that would need to be done along with pricing and options that allowed me to get the most important things addressed now. The job was assessed this past Saturday but a return visit was necessary today. Josh T. came to assist Sam and was very efficient and professional as well. I feel that this was money well spent. I can now feel secure because my plumbing needs have been addressed. I was so pleased that I asked for an estimate to replace the basement toilet and the kitchen faucet. Sam promptly got the numbers for me and then made sure that both items were also completed today along with the help of Josh T. I am very happy! Until next time!!

    - Sylvia P.

    Rochester, NY
  • I had an excellent experience with Pride Plumbing and Keith.
    I had an excellent experience with Pride Plumbing and Keith. He was very quick about fixing my problem. Additionally, I appreciated his good knowledge of plumbing and how he tried to guide me through the process and explain different unexpected events and conditions. I would recommend Pride Plumbing for others in Rochester in need of plumbing, especially for residential jobs.

    - Roger C.

    Rochester, NY
  • He explained the repair in easily understood terms and was very efficient.
    Keith did an excellent job in meeting our needs for a request for same-day service to fix our shower leak. He explained the repair in easily understood terms and was very efficient. He took the time to use drop cloths and swept up after the repair job was done. We would highly recommend Pride Plumbing!

    - Roger & Catherine R.

    Rochester
  • Eddie clearly gave us several options
    First, let me say that you have a professional and highly skilled employee in Eddie Stoll. With our hot water tank no longer working and our need for a replacement, Eddie clearly gave us several options….and with our decision, he immediately went to work to remove the old unit and installing a new one. Where necessary he skillfully adjusted the water lines and the natural gas line to the new unit: he explained the workings of the new unit and its settings; and was very careful in bringing the old unit up and the new unit down our basement stairs. It’s very nice to see a highly qualified craftsman do his work…and he certainly exemplified the fine work that we’ve seen from Pride Plumbing on earlier service calls. Many thanks…

    - Jim M.

    Rochester, NY
  • Would definitely work with him and Pride Plumbing again based on this project.
    Ken did an amazing job renovating the shower stall in our bathroom. He gave us expert advice on how to fine-tune the design and where to get materials. He showed exceptional care in making sure all the hidden parts of the job (like sealing behind tiles and on the floor) were done right. The tile work was immaculate and the whole finish of the project is just amazing. He was a courteous and tidy worker and just all-around terrific. I would definitely work with him and Pride Plumbing again based on this project.

    - Nicole H.

    Rochester, NY
  • This saved us from a potential electrical fire.
    While using the tubs in the cellar, a pipe joint broke and water was spraying out. The service we received from Pride was quick and Keith was very knowledgeable in fixing our water pipe. He also informed us that the pipe had damaged an electrical wire that would need replacing because it was hissing. This saved us from a potential electrical fire.

    - Jim P.

    Rochester, NY
  • I would highly recommend Pride Plumbing.
    Keith arrived promptly at the scheduled time. His appearance was neat and he was very friendly and personable. He explained everything about the service that was performed and even found a safety hazard that we didn't know about. I would highly recommend Pride Plumbing.

    - Sandy N.

    Rochester, NY
  • I can not say enough good things about Pride Plumbing.
    I can not say enough good things about Pride Plumbing. They were absolutely amazing, trustworthy and reliable in every sense. My plumber was David and he was knowledgeable, customer-oriented and spoke to me in terms that I understood. I hadn't owned my home for more than a week when we had David from Pride plumbing came over and assist us. Also, they offered an amazing financing option which helped us big time. I would highly recommend David and the staff at pride plumbing and I also know that we will be using them for any of our plumbing needs in the future. If you are thinking about it just do it. They are trustworthy and will only do the best work. I can't emphasize enough that the quality of work done is worth every penny.

    - Chelsea M.

    Rochester, NY
  • Prompt, professional, and clean.
    Ed Stoll was prompt, professional, & clean. When something didn't look quite correct, Ed took the pieces apart went at the assembly again. After he was finished, Ed cleaned everything very nicely.

    - Matty A.

    Rochester, NY
  • So happy we called Pride Plumbing.
    Ken’s remodeling side of the business is amazing! We are trying to do our own bathroom remodel, but we didn’t feel comfortable installing the tub and plumbing. Ken, a seasoned and incredibly knowledgeable contractor gave us options to do the complicated work so we could do the rest. Working with him has been great! His work is top-notch and we saved tons of money doing it this way. So happy we called Pride Plumbing in the midst of calling contractors and remodeling companies. Best decision I made since I married my husband!

    - Ida C.

    Rochester, NY
  • 10/10 experience!
    Great service! Sam V was my plumber. He kept me informed every step of the way and offered a home inspection before he left. I'll be using Pride Plumbing for all of my future plumbing service needs. 10/10 experience!

    - Brittany V.

    Rochester, NY
  • Quick response, very neat & clean work.
    When my old water heater finally gave up and flooded my basement I knew the company to call. Eddie of Pride Plumbing responded quickly to my desperate call (on a Friday afternoon!) with a top-rated gas water heater and quickly installed a new one quickly. Quick response, very neat & clean work - Great customer service! I will highly recommend Pride Plumbing - and Eddie - to my friends and family.

    - Kate G

    Rochester, NY
  • Highly recommend this company.
    We called Pride Plumbing on Wednesday morning when we couldn't get the shower to turn off. Scott arrived within a few hours of us calling and he was very professional. Scott was amazingly kind and considerate, talked to the landlord for us and explained exactly what had to happen in order to fix the issue. He worked efficiently and resolved the issue with not only the shower but also the outside leaky faucet on the house. Scott worked until after 7 p.m that evening to make sure the job was completed successfully. Highly recommend this company.

    - Matt K.

    Rochester, NY
  • Their work has always been 5 *****'s
    I have called Pride Plumbing several times. They have never disappointed me. This most recent call was to fix a plugged sink in the laundry room. As always David V. was prompt. He quickly provided an assessment of the problem and an estimate of the costs. He resolved the problem and left the area neat and clean. In the past, Pride Plumbing has installed a garbage disposal, a toilet, several sinks, cleaned the dryer lint system and replaced several leaking pipes. Their work has always been 5 *****'s

    - Jean B.

    Rochester, NY
  • I would recommend Pride Plumbing to anyone in Rochester in need of plumbing services!
    Our hot water heater was leaking and we needed someone to come replace it. We called Pride Plumbing and they came a few hours later. David and Scott were very friendly and explained what needed to be done. They finished the job in a timely manner and laid down a tarp to avoid any mess when bringing the old hot water heater out. I would recommend Pride Plumbing to anyone in Rochester in need of plumbing services!

    - Evan L.

    Rochester, NY
  • I will definitely call Pride Plumbing for any of my future plumbing needs!
    I called Pride Plumbing for a leaky kitchen sink, thinking I would have to wait at least another day for service. But I was told there was a technician in the area who could be at my house within 15 minutes. Just a few minutes later David V showed up, assessed the problem, gave me a quote and began the work to install a new faucet. I'm so thankful that I was able to get same day service and that the technician was knowledgeable and friendly. I will definitely call Pride Plumbing for any of my future plumbing needs!

    - Megan R.

    Rochester, NY
  • I highly recommend the hardworking Team at Pride Plumbing for any of your plumbing service needs!
    I called Pride Plumbing desperate for help, and was relieved to be offered hope and counsel on the spot. Sam, our expert plumber, arrived promptly and within hours of my call. He was extremely professional, knowledgeable, courteous, and efficient. I appreciated how Sam persevered until he found explanations and solutions to the specific problems occurring in my home. The level of service and quality of work I received from Pride Plumbing was excellent. I highly recommend the hardworking Team at Pride Plumbing for any of your plumbing service needs!

    - Linille A.

    Rochester, NY
  • It was a delight doing business with Pride Plumbing.
    David and Scott of Pride Plumbing visited my residence to replace fixtures throughout my new home. They also provided me with a protection plan which resulted in them giving me a full assessment of any and all potential plumbing issues I may want to address in the future. This was an extremely helpful tool for me. Both David and Scott were extremely knowledgeable and excelled in communicating problems in layman's terms. They are both very professional and personable. It was a delight doing business with Pride Plumbing, they are true professionals of their craft!

    - Claymore A.

    Rochester, NY
  • My first experience with Pride Plumbing was exceptional!
    My first experience with Pride Plumbing was exceptional! I was given a time frame to expect a call and the tech would arrive within 30 minutes of the call. Give them an A+ for prompt. The tech - Sam V - arrived, assessed the problem and gave me an estimate of cost to replace/repair. Unfortunately, thru no fault of Sam's, the job turned out to be a lot bigger than anticipated and involved calling in a second tech - Josh T - to assist. When all the work was completed, the guys cleaned up nicely and did an inspection to point out some possible future problems and give me a quote for another project I had in mind. All in all, I was very pleased with their work, their thoroughness, their professionalism and courtesy. I would not hesitate to call Pride Plumbing again. And by the way, I looked at the inside of Sam's truck - what a marvel of organization! He has a complete inventory of parts all stored securely in bins. No waiting while he runs off to the supplier for parts - everything is right there! Another A+ for Pride!

    - Ann W.

    Rochester, NY
  • We would highly recommend Pride Plumbing!
    Keith did an excellent job of meeting our needs for a request for same-day service to fix our shower leak. He explained the repair in easily understood terms and was very efficient. He took the time to use drop cloths and swept up after the repair job was done. We would highly recommend Pride Plumbing!

    - Zachary R.

  • Very pleased with Pride Plumbing!
    Jamie, thank you so much for your patience, understanding, and assistance with scheduling Eddie so promptly the very next day to service our home. Eddie, thank you for your promptness, flexibility, and understanding, upfront honesty without any surprises, willingness to go the extra mile to ensure safety and preventative measures in our home. I appreciate that you took the time to explain, share your knowledge and provide helpful advice/recommendations while getting the job done! Very pleased with Pride Plumbing!

    - Olena N.

    Rochester, NY
  • They came through again with flying colors.
    I called Pride Plumbing when my garbage disposal broke. I had used them previously to install a new kitchen faucet and was very pleased with their service and how nice they were. Well they came through again with flying colors. Eddie arrived the next day right on time. He checked the old garbage disposal and went over options with me. I also had him check the drain in the master bathroom which had been draining very slow. After reviewing the options for that too I made my decisions on what to do. The warehouse person showed up within 10 minutes of Eddie calling for the parts he would need. He installed a new garbage disposal and new sink faucet and cleaned out the pipes running associated with these items. He was very polite and I would definitely hire him again.

    - Susan D.

    Rochester, NY
  • We will definitely use Pride Plumbing again.
    We will definitely use Pride Plumbing again. They are the cleanest plumbers we've ever had! Eddie, our plumbing technician, was courteous, respectful of our property and did a great job! He knew how to explain the job and fixed it well. Thank you again! Talked with the chat line online in the evening on our need for an appointment. Their office called and confirmed a day and time block the next morning. Then they sent an email that day letting us know which technician was coming; AND gave us some background on the technician. Our tech - Eddie gave us a call 10 minutes before arrival. On arrival, he was courteous, explained the pricing and did the job well, professionally and cleaned up. We even got to use a coupon from their website! We've had plumbers from other companies that advertise on TV ow great they are and weren't. This was different! Pride Plumbing is good!! Eddie delivered excellent service! We are very happy with PRIDE PLUMBING and plan to use them again!

    - Ellen W.

    Rochester, NY
  • I would absolutely recommend Pride Plumbing and wouldn't hesitate to call again.

    Our family had a bit of a plumbing emergency with our old copper pipes, and Pride Plumbing fit us in quickly. It was a complicated job given the location of the plumbing, but David and Josh handled the work with extreme professionalism and courtesy, keeping me posted throughout the process on what was going on, what they were doing to, and what my options were. I would absolutely recommend Pride Plumbing and wouldn't hesitate to call again.

    - Bobbie G.

    Rocheter, NY
  • Everyone was friendly and professional.
    Thankfully I haven't had many plumbing needs in our home, but I'm glad we stumbled on Pride Plumbing when we needed our garbage disposal replaced. My experience was consistent with other reviews that I saw. Everyone was friendly and professional, from the woman who took my original call to Ed who came out for the job. He explained his assessment and my options clearly. He was also very dog-friendly which is a huge plus in our household. I'll definitely be turning to Pride Plumbing if I have plumbing needs in the future

    - Kate M.

    Rochester, NY
  • Very neat, professional and extremely polite
    We had a problem with our downstairs toilet and needed a plumber. We called Pride at 10:00am and at 11:45 they were at our house. The gentleman gave us an estimate, then asked if we minded if he took a short lunch and of course we said no problem..he was back by 1:30 and worked effortlessly until our problem was solved..this poor guy never left our home until 6:45..he was very neat, professional and extremely polite..cleaned up after himself ..would highly recommend these people to anyone that might need their service..

    - Janice B.

  • I wouldn't hesitate to recommend them.
    I had fairly extensive plumbing work done today by David and Scott. As I expected after I had met David when he came to give me an estimate, everything went smoothly, they completed the job in less than a full day and were very courteous and considerate. All work was explained to me, and then reviewed with me at the end of the job. Cleaned up after themselves, and were respectful of my new (to me) home. David even asked me if I had any pets at home when he had to leave the door open to bring tools or materials in. Very considerate. Both David and Scott looked very clean and professional. I was very impressed with the job they did at, what I would consider, a very reasonable price. I wouldn't hesitate to recommend them highly to any friends, neighbors or relatives.

    - Robert B.

  • He showed exceptional care
    Ken did an amazing job renovating the shower stall in our bathroom. He gave us expert advice on how to fine tune the design and where to get materials. He showed exceptional care in making sure all the hidden parts of the job (like sealing behind tiles and in the floor) were done right. The tile work was immaculate and the whole finish of the project is just amazing. He was a courteous and tidy worker and just all around terrific. Would definitely work with him and Pride Plumbing again based on this project.

    - Paul A.

  • Everything is now fixed and it's like nothing ever happened.
    I had a great experience with Pride Plumbing for our small business. Our water heater went out and they sent Keith and Scott out to check it out. We had a few companies come and give bids. They were all within $10 of each other to replace the water heater and flue. I chose Pride because Keith & Scott seemed knowledgeable and professional. Even the office people I spoke with were nice. Everything is now fixed and it's like nothing ever happened.

    - Sarah C.

  • Very knowledgeable, pleasant & courteous.
    All around wonderful experience working with Josh who is very knowledgeable, pleasant & courteous. Everything was checked out thoroughly and we believe their prices are fair. I highly recommend Pride Plumbing & Josh

    - Jane D.

  • Wonderful job, clean and courteous.
    I had both David and Steve at my house over the past few days to replace a drain in my bathtub that was leaking. Although Steve C. was a little to long to fit behind the tub, he knew exactly who it call in for the job! My man David V, was able to get the job done! Thank goodness he has been taking some time off of the gym, so he could easily fit in the small space! Thanks again guys! Wonderful job, clean and courteous.

    - Nicholas M.

  • He was awesome, polite and did a fantastic job!
    Pride Plumbing is my go to from now on. The owner was so pleasant, calming and was able to get someone out to my house the same day!! Samuel was the young man who came out to replace my hot water tank. He was awesome, polite and did a fantastic job!! Thank you pride plumbing!!!!!!!!!!

    - Lisa T.

  • Kind, courteous service.
    We called Pride Plumbing to service our tankless water heater and fix a leak in our shower. Keith arrived and was quick to the task. He assessed the situation, gave us a quote, and offered us several options. Two and a half hours later, we had a clean tankless water heater (yes, they take a long time to service) and a leak free shower! Thank you Keith for your kind, courteous service. We will definitely use Pride Plumbing again!

    - Laura J.

  • Everything's been working fantastic ever since.
    Pride Plumbing was terrific! Steve was friendly, thorough, respectful...and our dog liked him, which was a plus. We had some issues with both bathroom sinks, and Steve quickly diagnosed the issue....and everything's been working fantastic ever since. Highly recommended.

    - Luke M.

  • Pride Plumbing was here within the hour!
    Our sump pump went and flooding started. Pride Plumbing was here within the hour! They were thorough, affordable and very reliable. We highly recommend them!

    - Katy A.

  • Very knowledgeable and answered all of our questions.
    We contacted Pride Plumbing in a non-emergency situation and they made it a priority to do the assessment and fixed our issue and did a very good overall assessment, Our service person Ken Yonda was very knowledgeable and answered all of our questions.

    - Richard H.

  • Professional, informative, & polite
    We just returned from an 11 day trip to find our kitchen sink had been leaking while away. We contacted Pride in the morning, & they promptly fixed our problem today! Our sink disposal has been on the fritz for some time as well, & that too is now in great working order. Eddie was our plumber today. He was nothing but professional, informative, & polite from beginning to end. I highly suggest the services of Pride Plumbing!

    - Tracy G.

  • So impressed with Pride's same day service

    My water heater went out on a Friday. Keith worked late to come and try to get us through the weekend. Monday, Eddie and Steve set us up with a new tankless water heater! So impressed with Pride's same day service and quick follow through.

    - Deborah P.

  • I appreciate when people show respect for our property
    We asked them to come and check on installing a shower in a bathroom with "interesting" plumbing. They called ahead and told us they were on the way. They had to remove the toilet and check the plumbing to determine if they could help us and how much if would cost. They also put in a toilet in another bathroom. David Valle did an excellent job! He explained all he had done to make his determination. I appreciate when people show respect for our property - putting on the foot covers inside. I would certainly recommend them to others!

    - Joni B.

  • In less than an hour, he fixed the problem.
    We were having problems with our laundry sink in our new house. The sink kept overflowing every time we used the washing machine. My husband called Pride Plumbing on a Wednesday afternoon and they were here the next day. Our plumber was Steve. He came prepared and in less than an hour, he fixed the problem. He was very pleasant and knowledgeable. Now I can finally wash my clothes again without having to seat there looking at the sink to stop it from overflowing. We will be using them in the future for other things around the house that need to be done. I would recommend Pride Plumbing.

    - Lizbeth R.

  • I have found my new plumber service!
    Eddie was great. He repaired my problem, was very mindful and kept everything clean. A gentleman. Also Jamie, who took my call was very upbeat, and professional! Thank you to the Pride Team, I have found my new plumber service!

    - Tom H.

  • If you want the job done right call Pride Plumbing.
    I am so pleased with the work done in my home, this company could not have picked a more perfect name. David V. has done a couple of projects for me and I'm above and beyond happy with the end results. David recently installed a whole house water filter, after the job was done he took his time explaining every lever and function. I found out through David that Pride Plumbing also remodels kitchens and bathrooms so guess who's getting a new kitchen. If you want the job done right call Pride Plumbing.

    - Adrienne B.

  • An expert who is also very courteous and professional

    We had a leak in an old faucet that required extensive repair. Ed Stoll came out when promised and did a great job on the repair. He also did a house wide plumbing inspection and suggested some possible future repairs. Ed is an expert who is also very courteous and professional. 

    We then had an outdoor faucet installed by David Valle who is senior plumbing technician with Pride Plumbing. David is very professional and he gave us very good advice about how to maintain all of our new plumbing fixtures added. I would highly recommend Pride Plumbing for any project.

    - Mary Ellen C.

  • Excellent and efficient
    Plumbing professionals with many years of experience. Up-front pricing, prompt, friendly, and neat. I always know exactly what the problem is, my options in fixing it, and how much it will cost. Josh and Sam were excellent and efficient. Thank you so much Marie Masson and Jennifer Norton

    - Jennifer N.

  • Everything was perfect when he left.
    Steve did a wonderful job; replaced 2 toilets, 2 faucets, repaired a toilet and cleaned up all in about 4 hours. Everything was perfect when he left.

    - Kerstin S.

  • Great advice, excellent service

    This is the second time that I have had to rely on Pride Plumbing within the last year. The first time was for a sump pump replacement. This time I noticed a wet spot on the ceiling of my kitchen that doubled in size within 12 hours. I called Pride Plumbing, they had Dave V. at my house within 3 hours. 

    Dave located the leak and repaired the joint that was the culprit. He had to cut a hole in the wall outside of my upstairs bathroom to be able to access the pipes, he placed a really neat door in that spot, so we would continue to have access to those pipes in the future.

    Dave had to cut a rectangle from my kitchen ceiling to get to the leaking joint. He showed me the problem, actually he kept me informed every step of the way. There were no surprises. He recommended I file a claim with my HomeOwners Insurance to repair the kitchen ceiling and have it painted, so it all matched. Great advice, excellent service, so nice AND he cleaned up after himself.
    I highly recommend Pride Plumbing without one bit of hesitation!!!! Thanks so much for taking such good care of my plumbing needs again!

    - Tina L.

  • Arrived promptly in a work van loaded with all the materials necessary

    Professional, pleasant and prompt describes Steve Clark and Pride Plumbing! In the future, I intend to be calling Pride Plumbing of Rochester first for my plumbing needs.

    Steve came by to quote a replacement job on the main drainage system leading out to our septic line. He arrived promptly in a work van loaded with all the materials necessary to complete the job. After agreeing to the quote, he immediately set to work finishing the job without delay in under 3 hours.

    - John M.

  • Great job for a fair price
    Steve was very professional did a great job for a fair price. Would use Pride Plumbing for future projects.

    - Carmella A.

  • I won’t call another plumber
    Ken was amazing. He was professional and efficient. I won’t call another plumber again. Great company. Very impressive.

    - Lisa M.

  • Happy Customer!
    Plumbing professionals with many years of experience. Up-front pricing, prompt, friendly, and neat. I always know exactly what the problem is, my options in fixing it, and how much it will cost. Josh and Sam were excellent and efficient. Thank you so much!

    - Jennifer N.

  • Highly Recommend!
    Ken from Pride Plumbing was our savior this morning. We discovered a main sewer drainage problem late last night. We called at 6:30 ish this morning and were surprised to get a live person on the phone! Within an hour Ken arrived. He was professional, courteous, personable and explained what he thought needed to be done. It didn't take him long to diagnose the issue and fortunately, it was a clog in the main sewer line and nothing more drastic. Phew! Ken left only after he was confident that he had fixed the issue. We are grateful! This is the second time we have had an excellent experience with Pride Plumbing.

    - Suzi K